Your website has been hacked? Do you see something else, than last time when you visit the site? Maybe a red "Reported Attack Page" banner? Anything else making you believe that something wrong is happened? Do you need post-hacking recovery? Or you just want to prevent this from happening and need a thoughtful Joomla security audit? Eventually you ordered our Joomla security audit package, and we (or someone else) signaled, that your site is (probably) hacked and you need a fast and effective cleanup?
Website Support Services
Ongoing support is valuable, especially since many new website owners lack the skills or time to perform important tasks that need to be completed after a website is launched. Running a business can be tough. You donțt need on top of that extra headaches relate to your web presence. We may become your trusted advisor and one stop resource: we are offering free consultation time included with most of our packages for our clients to call and ask for advice. Or, alternatively, we are offering these consultations independently of these, based on a flexible rate.
WordPress and Joomla are among the most popular Content Management Systems (CMSs). They have also become popular for malicious actors, as cybercriminals target sites on these platforms for hacking and injecting malicious content. The most well-known threats to CMS sites are the result of vulnerabilities introduced by outdated core, poorly written, unmaintained plugins, themes, and extensions. For many websites, especially those based on a CMS such as WordPress or Joomla!, regular updates are a fact of life. If you own a site based on Joomla or Wordpress you need regularly check these sites for vulnerabilities, and keep them up to date. Clicking on the update button is easy, but understanding the process and being able to deal with the unpredictable is hard. You might have no clue how to update a site’s core software, such as a CMS like Joomla or WordPress, or how to test and improve the site over time. Most likely you have no idea how to stage a change before taking it live or reverse an update that sends things awry. And this is the moment when we are coming into picture: we can take off this from your shoulders and keep your sites in top shape.
Hosting your site is also an important factor of your sitețs lyfecicle. You donțt need to be a hosting expert to do it with majority of hosting providers today. But still you may factor time into your plans for investigation and resolution of issues. The scope of what you can cover with technical support (e.g., domain issues, hosting, Joomla/WordPress core, themes, plugins) will depend on what you’re comfortable with. Better call us to deal with these issues - we have the time and expertise, and, ultimately we are also offering our hosting services too.
And then there’s security — hackers love to deface websites for no other reason than because they can. Site security is a huge problem for poorly maintained sites everywhere. Secure setup and ongoing monitoring is valuable for small businesses that can’t afford to manage it on their own. Even if you as the site owner have the skills to deal with these things, you might not have the time. We have both.
WordPress Support Contract from €60.00 per month (€1.97 per day)
Although WordPress is an easy-to-use, popular and reliable CMS it is very important, for the safety of your web site to keep it constantly updated. Most hacked WordPress websites are a result of WordPress core, template or plugins not being kept up to date. Our WordPress starter contract cover the essentials to keep your website up to date and to have an affordable support retained:
- WordPress Security Update package
- Plus up to 90 minutes support per month
We do not limit the number of updates installed each month to WordPress or covered templates/plugins*.
WordPress support contract customers can use their support minutes in the following areas:
- General website help and support
- Content updates and creating new pages
- Search engine optimization
- Template tweaks
- Creating contact forms
- Selecting extensions
- Installing and configuring extensions
- Installing and configuring modules
- Changes to menus
- Consultancy and advise
Support contracts are for a specific website and are for a minimum of 12 months. Unused support time can be used in the next month only, being basically a form of support retainer: you can be sure that anytime during our business hours you can use the prepaid time you have in your contract, having priority over other customers. Contracts can be negotiated to contain more services/more retained support time, or you can use our Pay-as-you-go WordPress support to add extra support time to your contract as needed.
Joomla Migration to latest available version - a step you must consider
Joomla 1.0 reached his end of life in June 2009, Joomla 1.5 in September 2012, Joomla 2.5 in December 2014. There are no more security releases for these versions. In fact all versions of Joomla prior to Joomla 2.5.28 and versions of Joomla 3.* prior to latest official release are vulnerable. Also is a fact, that more, than 3.5 million of Joomla powered sites where hacked in the year 2014 alone. With Joomla 4.* released, you have no more excused to begin to plan your migration!
So check your version of Joomla! If you are already on one of 3.* versions, you can solve your problem by using the one click upgrade feature to get the latest stable release. If you have any of earlier versions, you need to plan to migrate - and fast.
You don't need to migrate only for security reasons. Joomla has been improved dramatically over the years, an migration let you access the new features, like the improved content structure, clan, fast, mobile friendly backend, built in change tracking for content, the new built in tagging system, and generally a responsive-ready, Bootstrap powered engine.
The new Joomla Extensions Directory hosts 7500+ hand-picked, cross-checked, feature full add-ons for the new engine (among them, 15+ of extensions built by ourselves).
If you are a versed Joomla developer, you can do the migration on your own, but most of the site-owners does not have the expertise, the time or both to do the big leap. Generally, older and more feature packed your site is, the migration will be more complicated, and you might risk to loss part of your data, your SEO assets, other things you want to preserve.
We are here to help, we are migrating Joomla sites since the fork between Mambo an Joomla happened (practically we have done our first migration from Mambo to Joomla in late September 2005), and as the maintainers of Joomla-Tips.org site we already demonstrated, that we know this CMS from inside out. So, if you need a genuine Joomla guru to hire, here we are!
What this step will cost me?
It's a hard to respond question. Due to the versatility of Joomla, each site built on this CMS is unique, so obviously migrating cost varies with the site's complexity. Small and simple sites (with few and simple extensions) built with a relatively recent Joomla, properly coded might cost somewhere around €300-450. As the complexity increases and the CMS version used is older, the prices naturally are increasing. So sites of medium complexity might cost between €500-750. Big and complex sites (sites with e-commerce, community, and or CCK extensions like K2) are starting at €1000. Sites with home grown components, extra, non Joomla features (as ones connecting to other databases too, or performing non core functions) can cost even more. But we have the knowledge to handle most of situations, including building custom Joomla components if needed.
What if I have already a Joomla security contract/I am hosting the site with you?
this is a great advantage. We know your site from inside out, so you can expect a quick turnaround and a great price for the migration!
What if I have a Joomla 2.5 site? You said it's secure!
It's a clear difference between migrating different Joomla versions. Migrating from Joomla 2.5 to 3.* is considered a mini-migration - so, more, than a simple upgrade, but generally simpler, than a migration from Joomla 1.5 for example. But you still need to upgrade, as is described pretty clearly by the core developer team in this article. I don't have much to add to their reasoning. So the question is not IF you need to migrate, but WHEN you will do it. In mean time you should add the latest available patches, and be sure, to have the latest stable official Joomla 2.5 release (Joomla 2.5.28).
OK, got the idea, what I need to do?
Migrating a Joomla site begins with planning. Before contacting a pro, you will need to take that proverbial pencil and paper sheet, and think about key questions a pro will ask from you:
do you want to keep the design?
Probably not, especially if the site is older, and is not mobile friendly/responsive. But you might want to keep as much from the existing page elements as is possible - so, try to do an inventory of what you want to keep, and what can be/should be dumped.
do you want to keep ALL features of the site?
Also there might be parts of the site you no more need, but in same time you might want new features.
what are the key features/functionalities you want to preserve?
Prepare yourself for the eventuality that your preferred component/module/plugin is no more available, and will need to be replaced!
what are the key data you want to keep?
There can be a lot of things, beginning with data collected over the years bu a Joomla statistics component, user accounts which have not been used by years, other things you might want to dump with this migration.
what are your key landing pages?
Preserving the SEO assets is one key point of any migration process. But no one can you guarantee a 100% success - especially on older, larger sites. You need to pinpoint your key assets, and you need to focus on them.
Now you can proceed. If you are a skilled Joomla Developer, it can be a straightforward project, but if you don't have the time or just want a pro to do it, please contact us for a quote. Keep your data you collected above handy, and don't hesitate to contact us for a quote. We will analyze your site FREE OF CHARGE. We will need Super Administrator access for this purpose. Our team will get back to you with an estimate in a few days.
We take the time to study and analyze EVERY site that asks for a quote, so some cases might take up to a week.
If you need reliable hosting with a human being you can talk to if something goes awry, via our Left Brain Hosting service we are offering a variety of packages to meet your needs. The main focus is to offer to our customers a convenient solution - an one-stop shop - a single place to handle all of their web-related needs. So the focus is not on money-making, but offering a quality service, personalized, tailored for each customer specific needs. If you're tired of trying to track down the right person for the job, stop right now. With experience spanning more, than three decades we can get you past the run around, get you up and running and keep you going with as little or as much support as you need. With a pragmatic approach, and refreshingly straightforward pricing, we'll have you up and running in less time than many firms out there are putting together a proposal meant mainly to make your head spin. You don't need to shop around for the domain name, hosting package, site building, development, maintenance, SEO, social media, security, audit, de-hacking services, you get them all in one place.
Joomla-friendly means literally a hosting tuned to best support Joomla - our main development focus, and our top expertise. But we are hosting other CMS-es too, Drupal, WordPress, Typo-3, simple HTML sites - and even simple, one page raw PHP sites too. The key emphasis there is not the technology used, but the human relations behind: we are hosting almost exclusively sites we built, we contributed to, or at least sites of people we have excellent business relationship with. We are proud of the passion-driven service we offer, the quality of our output, the quality of our working relationships with one another, and work/life balance. Of course, we need to put bread on the table, on every day, but if we're not helping improve your quality of work life and maintaining and improving our own, what's the point, really?
Our affiliate system was set up with nonprofits in mind: if you are a NGO with a site below 300MB footprint, you can have a free hosting at our server via our affiliate system by referring us 2-3 clients (depending the hosting packages they use).
The payments they make will partially or fully finance your hosting account. The basic affiliate commission is 10%, and is recurring – from all payments made by the referred clients you got 10% granted during the contracted period for the new accounts.
We can also provide support and services for your existing hosting environment if all you really need is an occasional hand dealing with technical issues and/or strategic decisions. These services cover various areas, from support in decisions, web hosting/website related consultancy to site building, site defence, cleaning and sanitizing, SEO services, etc.
If you need reliable hosting with a human being you can talk to if something goes awry,